Policies and Procedures for COVID-19 Safety

The 28th Annual Methuen Festival of Trees – which will take place from Friday, November 19th through Saturday, December 4th – will follow enhanced health and safety measures. The safety of our donors, volunteers, and guests is our highest priority. We are looking forward to welcoming you back to this magical holiday event.

To maintain a safe environment for all, we have implemented the following changes:

  • Reserved Date/Time – To limit overcrowding, and to ensure a safer and more pleasant experience, timed tickets are required for admission. Admission tickets must be purchased online prior to arrival. [NOTE: Historically, most visits are between an hour and an hour and a half. Our schedules have been built based on that expectation.]
  • Pre-Purchased Raffle Tickets – In addition to purchasing admission tickets online, we have expanded the ability to purchase raffle tickets online. This will limit congestion at our entrances.
  • Traffic Flow – Floor markers will indicate directional flow and proper spacing throughout the Festival. In addition, we have slightly reduced the number of trees in the atrium to enhance traffic flow.
  • Face Covering Required – All volunteers and visitors age 5 and older, regardless of vaccination status, are required to wear a face mask.
  • Seniors Only Days – To protect the safety of our senior guests, we have designated special hours on four specific days exclusively for senior guests. Although a reservation will be required, admission during these special hours is complimentary for guests 65 and older.
  • Enhanced Cleaning Measures – We are conducting enhanced cleaning throughout the Festival – especially high-touch areas. Hand sanitizer stations will be available throughout the Festival.
  • Santa – Unfortunately, due to concerns for the health and safety of Santa and all of our young guests, Santa won’t be visiting the Festival this year. We will be providing venues for holiday photos. In addition, families may visit our website for a virtual visit with Santa.
  • Food and Beverages – To minimize the risk to our guests, no food or beverages may be purchased or consumed inside the Festival.
  • Online Program Book – To minimize exposure, we are limiting the handling of our annual Program Book by presenting it online. We are encouraging our guests to view the Program Book on our website. Guests may access the book via a QR code at multiple Festival locations.
  • Scavenger Hunt Prize – Our younger guests always enjoy the Festival Scavenger Hunt. For their safety, this year’s prize is individually wrapped.
  • Cash – Although cash is always accepted for purchases at the Festival, to limit the handling of cash by our volunteers and guests, touchless pay options and credit and debit cards are encouraged at all points of sale.
  • Contact Tracing – We may share your name and email address with a governmental health authority should that information be requested for a COVID-19-related reason. In the unlikely event that a visitor reports a positive diagnosis with COVID-19 after visiting on the day of your visit, we will use your contact information to notify you. We will not disclose your email address for any other purpose without your permission.

A Note to Our Guests

If you’re sick – or not feeling well – please visit the Festival at another time. For the safety of all our guests and volunteers, anyone who is sick or has any sign of a respiratory illness should stay home.