Become a Festival Volunteer

Volunteers are the backbone of the Festival of Trees. When you volunteer, you bring the joy of the holiday season to thousands of visitors, and you join a group of dedicated people who have fun while they help make the Festival a truly magical community event.

Volunteers enjoy:

  • A free admission ticket to visit the Festival at your convenience.
  • The opportunity to purchase 2 for 1 raffle tickets to win a tree, wreath, or $5000 cash.
  • An invitation to our new Volunteer Appreciation event to be held in January.
  • A chance to win one of multiple gift cards, including a $200 Amazon gift card.

Before you utilize our Online Volunteer System to register, please read through all position descriptions, and think about how and when you can help.

Signing up is easy! Access our user-friendly Signup Genius site and see all the available volunteer positions for the entire Festival.

2017 Festival Scholarship Winners

Special note for student volunteers: The Festival of Trees offers an annual scholarship designed to assist young people who have volunteered at the Festival as high school students.


  • If you volunteered for a role that requires use of an iPad, you must sign up for an in-person iPad Training Session.
  • If you did not sign up for an iPad role, you are not required to attend a General Training session.  Please review the document and recorded Zoom link that was emailed to you with your signup confirmation.  It is very important that you review this document prior to volunteering, as it contains important information about the Festival operations.  If you did not receive it, please email
  • If you are a new volunteer, would like a refresher, or simply have general questions, please feel free to sign up for a General Training session via Zoom or an in-person Q&A session.

Sign up here to attend any of our training sessions.

If you have any questions or problems, please contact or call/text 978-806-4728.

Volunteer Position Descriptions


Volunteers fulfill the online orders by assigning the pre-assembled selected ticket packages to the guest’s record in the order system and providing a digital receipt. iPad volunteers are also responsible for selling additional walk-up admission and raffle ticket sales, handling cash and processing credit card payments via the iPad. This task requires a familiarity with an Apple iPad, attention to detail and good data entry skills. These volunteers may be assigned to stations at the Main Entrance, the Mini Trees and Wreaths room, or Center Court.

*iPad Users  – High School Age or Older


At least one volunteer is assigned at the front entrance area to verify admission tickets, welcome guests and provide basic information as needed.


One or two volunteers will be assigned to this station located on the main floor area. These volunteers will assist in directing guests to key areas in the festival, answer basic questions, hand out Scavenger Hunt sheets and prizes, share the Scavenger Hunt hints and tree location reference map, and help take guests’ photos at the nearby photo spot. This station will also sell the tickets for the 50/50 cash raffle. It does not require the use of an iPad.


Notwithstanding our “Please Don’t Touch the Trees” signs, we’ve become increasingly concerned about damage being done to the trees during the Festival. As a result, each shift the Festival is open will include two to four volunteers who will monitor activity and the directional flow of guests.


Because guests are pre-ordering their admissions and raffle tickets online in advance of visiting the Festival, we will need to have these packages assembled in advance so they can be picked up when guests arrive. This is a “back room” task and will be mainly done during hours when the Festival is not open. This is a perfect task for small groups of students who would like to volunteer together.


Since the offices at 13 Branch Street are open during hours the Festival is closed, we assign up to four volunteers per shift to monitor activity in and around the trees. These volunteers may also be asked to assist with some administrative tasks, such as raffle ticket package assembly.